Frequently Asked Questions

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Absolutely not! We are here open to the public so anyone can see and experience what it's like to be on the flight deck of an airliner.

The simulator is fixed base, not motion. With our 220-degree field of view screen you will feel as though you are flying.  Even though this isn't motion, individuals may possibly feel motion sickness.  The pilot flying may not experience it, but others observing may.  Please advice one of your staff members or call us if you have any questions regarding motion sickness.

We encourage that most individuals are at least 12 years of age to get the full experience of it.  The simulator is not a video game or toy, so we ask that participants respect the sim.  We recommend that anyone under the age of 12 try out the Demo flight as other packages may be to lengthy.  We are happy to accommodate anyone that feels they are ready for a bigger experience. 

Yes, we have two observer seats in the sim for friends or family that want to watch.  If you have a friend or family member that wants to fly with you, ask us about our buddy pricing. 

1. Arrival:  Please arrive 10 minutes prior
2. Late Arrival:  Your time will be reduced by the amount of time you are late.
3. Payment:  Full payment required at time of reservation
4. Refunds & Cancellations:  A minimum of 72 hours notice prior to your reservation to receive full refund.  Credit card purchases will be refunded to the card used for reservation.  Cancellations of less than 72 hours notice of reservation date and time are non-refundable.